Today, it’s all about experience. Customer experience, learner experience, employee experience — regardless of who’s the focus, it’s all about the quality of interactions moment-by-moment. For companies, it’s about being able to create the desired experience each and every time, consistently across all channels.
To deliver outstanding experiences, corporate training needs to meet new demands for relevancy, immediacy, mobility, personalization, socialization, and more. Further, the training experience now needs to be designed beyond the scope of employees. L&D’s audience now often includes customers, partners, suppliers, gig workers, or other customer-facing constituents. With Masamo, you’re ready to meet the demands of the Experience Economy with ease, with intelligent technology, with training in the now.