Learning Solutions
for Telecom Companies

There’s no more competitive industry than Telecom. You’re constantly fighting to earn new customers and to keep current ones. Add to that rapid product changes and high employee turnover and the evidence is clear — training needs to be top priority for the company.

Masamo gives you the flexible learning platform you need to onboard and train employees in a systematic, automated way that doesn’t overwhelm your L&D people. With simple course creation and assignment, you’ll deliver the precise training needed for specific functions from field reps to customer service agents to technical specialists. In your unique industry, you’ll also be able to develop training for dealers and distributors who sell competitive services and empower them to articulate your value proposition.

Key Features and Benefits for Telecomunications
Mobile learning for mobile-first workers
Telecom workers expect to train (and do everything else) from their phones and of course they can with Masamo. The Masamo learning experience is designed to meet an anytime, anywhere, any device model.
Tracking and reporting
Utilize built-in reports to track employees’ training activities, learning progress, and measure the success of the training program based on course completions, quiz results, and content access.
Telecom-focused courses
Choose from a wide variety of content in the Masamo Courses catalog to improve the skills of Telecom workers. Offer short, video-based, SME-tested courses in areas such as Customer Service, Leadership and Management, and Cybersecurity.
Gamification and leaderboards
Engage and motivate users with achievements, points, and badges, all based on their activity in the system. It’s a fun way to build healthy competition among users and teams.
Rapid implementation and integration
Masamo deploys in minutes, even if you plan to integrate it with other systems such as CRM or HR using any of the 50+ connectors or the API.

Start Your Free Trial Today

Learning
Solution for
Telecom
Companies

There’s no more competitive industry than Telecom. You’re constantly fighting to earn new customers and to keep current ones. Add to that rapid product changes and high employee turnover and the evidence is clear — training needs to be top priority for the company.

Masamo gives you the flexible learning platform you need to onboard and train employees in a systematic, automated way that doesn’t overwhelm your L&D people. With simple course creation and assignment, you’ll deliver the precise training needed for specific functions from field reps to customer service agents to technical specialists. In your unique industry, you’ll also be able to develop training for dealers and distributors who sell competitive services and empower them to articulate your value proposition.

Key Features and Benefits for Telecomunications
Mobile learning for mobile-first workers
Telecom workers expect to train (and do everything else) from their phones and of course they can with Masamo. The Masamo learning experience is designed to meet an anytime, anywhere, any device model.
Gamification and leaderboards
Engage and motivate users with achievements, points, and badges, all based on their activity in the system. It’s a fun way to build healthy competition among users and teams.
Tracking and reporting
Utilize built-in reports to track employees’ training activities, learning progress, and measure the success of the training program based on course completions, quiz results, and content access.
Rapid implementation and integration
Masamo deploys in minutes, even if you plan to integrate it with other systems such as CRM or HR using any of the 50+ connectors or the API.
Telecom-focused courses
Choose from a wide variety of content in the Masamo Courses catalog to improve the skills of Telecom workers. Offer short, video-based, SME-tested courses in areas such as Customer Service, Leadership and Management, and Cybersecurity.

Start Your Free Trial Today