Learning Solutions
for Healthcare Companies

Every task your staff performs affects the patient—whether they are in a patient-facing role or not. It’s absolutely critical to provide training on how to act with extraordinary sensitivity, care, and compassion to customers. Failure to properly train employees can also mean costly non-compliance fines and inefficiencies or errors in the revenue cycle. With the pace of change in Healthcare regulations, revenue cycle processes, and medical technologies, there’s no time to waste in putting the optimal training platform in place to improve the patient experience, while also increasing financial performance.

Healthcare companies trust Masamo for essential online learning to improve the patient experience and streamline the revenue cycle. With Masamo, patient access and revenue cycle staff learn best practices and develop key skills quickly and efficiently. Through an exclusive partnership with NAHAM, you can even pair specific revenue cycle courses and NAHAM’s AcessKeys®, allowing you to analyze 22 KPIs to evaluate your organization’s performance across five key areas: POS Collections, Private-Pay Conversions, Process Failures, Productivity and Quality.

Key Features and Benefits for Healthcare
Training controls by role
Easily assign and track ongoing continuing education (CE) to roles such as laboratory and administrative personnel, as well as general staff to ensure all team members understand critical concepts and safety procedures.
Compliance management
Masamo enables you to enforce the latest compliance training requirements, such as for HIPAA and OSHA, by creating courses and content in accordance with predefined standards, laws, and policies.
Toughest security
Masamo securely stores your content and user information behind a hardware firewall. All data is transferred over HTTPS and keyed with a private certificate. Add to that data encryption, strict authentication and application security, and updates that occur with little to no impact on users.
Healthcare-focused courses
Choose from a rich supply of content in the Masamo Training Content catalog to improve the skills of Healthcare workers. Offer short, video-based, SME-tested courses in areas such as Policy and Compliance (including HIPAA Privacy and Security 101), Health and Safety, Health and Wellbeing, and Care Certificate (EU).
Tracking and reporting
Utilize built-in reports to track employees’ training activities, learning progress, and measure the success of the training program based on course completions, quiz results, and content access.

Start Your Free Trial Today

Learning
Solution for
Healthcare
Companies

Every task your staff performs affects the patient—whether they are in a patient-facing role or not. It’s absolutely critical to provide training on how to act with extraordinary sensitivity, care, and compassion to customers. Failure to properly train employees can also mean costly non-compliance fines and inefficiencies or errors in the revenue cycle. With the pace of change in Healthcare regulations, revenue cycle processes, and medical technologies, there’s no time to waste in putting the optimal training platform in place to improve the patient experience, while also increasing financial performance.

Healthcare companies trust Masamo for essential online learning to improve the patient experience and streamline the revenue cycle. With Masamo, patient access and revenue cycle staff learn best practices and develop key skills quickly and efficiently. Through an exclusive partnership with NAHAM, you can even pair specific revenue cycle courses and NAHAM’s AcessKeys®, allowing you to analyze 22 KPIs to evaluate your organization’s performance across five key areas: POS Collections, Private-Pay Conversions, Process Failures, Productivity and Quality.

Key Features and Benefits for Healthcare
Training controls by role
Easily assign and track ongoing continuing education (CE) to roles such as laboratory and administrative personnel, as well as general staff to ensure all team members understand critical concepts and safety procedures.
Healthcare-focused courses
Choose from a rich supply of content in the Masamo Training Content catalog to improve the skills of Healthcare workers. Offer short, video-based, SME-tested courses in areas such as Policy and Compliance (including HIPAA Privacy and Security 101), Health and Safety, Health and Wellbeing, and Care Certificate (EU).
Compliance management
Masamo enables you to enforce the latest compliance training requirements, such as for HIPAA and OSHA, by creating courses and content in accordance with predefined standards, laws, and policies.
Tracking and reporting
Utilize built-in reports to track employees’ training activities, learning progress, and measure the success of the training program based on course completions, quiz results, and content access.

Toughest security
Masamo securely stores your content and user information behind a hardware firewall. All data is transferred over HTTPS and keyed with a private certificate. Add to that data encryption, strict authentication and application security, and updates that occur with little to no impact on users.

Start Your Free Trial Today